Seminar – Charting the Course

Completely tailored to your needs, this program will help you bring out the best in your team through a series of purposeful participatory exercises.

During the retreat, facilitated conversations will help answer these essential questions:

What are your goals for the foreseeable future? Where do you want to go, and by when?
How well do you understand whom you serve and what drives your customers’ behavior?
What are the non-negotiable values within your team that underly the mission, vision, and values of the organization?
What conditions need to exist for your people to excel at serving your internal and external customers exceptionally?
How do you, as the senior leadership, enable greatness within your team? What is your personal contribution?
How do you know what drives value within your part of the organization? What are the metrics that monitor your team’s ultimate success?

The seminar concludes with participants composing a clear and concise action plan for implementation.

Principle

Without a clear vision, teams will be at best mediocre, and at worst, they will fail.

Understand that great organizations have clarity of mission, vision, and values.
Realize there are a handful of key drivers that result in organizational success.
See the vital importance of leadership and of a fully engaged workforce.

Frame a crisp, compelling, and audacious mission and vision for the foreseeable future.
Identify the key drivers that delight their customers.
Write a short contribution statement to help chart the course for the work team.